My shipment did come in 15 days after ordering it. I did reach out to a representative around day 10 just to verify that everything was okay. The woman I spoke with (Aimee) was very kind and did a great job of explaining why there was a delay. Once I had the opportunity to use the bars I was incredibly surprised at how squeaky clean my hair felt. I'm not sure exactly what I expected, as this was my first time using any hair bars, however, these exceeded my expectations! My hair smells amazing and feels so healthy! I bought these for my travels because I was worried about my liquid sizes on carry-on. I'm very delighted that this is one less thing I have to worry about, knowing I have a great sustainable option for traveling that will leave my hair feeling great!!! I do have wavy hair on my good hair days and this product definitely brings out my waves! ** I have also attached a picture for size reference.